Six tools for the phone and internet side of the store: what to say when a lead pushes back, the message for every day of the follow-up cadence, your appointment book, and your numbers against pace.
They’re shopping numbers because nobody has given them a reason to come in. A price by text just gets forwarded to the next store.
Day 0: call, then a text within 5 minutes if no answer.
Day 1: short personal video: who you are and the unit they asked about.
Day 3: email with one reason to come see it this week.
Day 7 → Day 30: the rest of the cadence, each message written and ready to send.
Each number is logged daily against its own pace to goal. Forecast turns your real 90-day average into a monthly target, and Weekly Review grades the last 7 days. Counts only: no customer names.
4:15 PM: appointment · Confirmed
5:30 PM: appointment · Scheduled
Tomorrow 10:00 AM: callback
Saved on your device only. Never sent to a server.
All six BDC tools come with the same subscription as Calendar, Forecast, Fit, and Specs: $30/month after a 30-day free trial that starts with just your email.
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